For Support Channel

Nyx can be tailored to behave differently in each channel using the Dashboard. Here's how to create a helpful and professional AI support assistant specifically for your #support channel.

Nyx Supporter she contain the useful information about how to do thing for Nyx Bot

🧭 Step-by-Step Guide

  1. Go to the Dashboard

    • Open Dashboard and select your server.

  2. Navigate to Server Management

    • Click Server Management in the sidebar.

  3. Add a Channel

    • Click on Add Channel.

    • Choose the channel you want (e.g., #support).

    • This will allow Nyx to reply in that channel without mention like in DMs

  4. Fill in the Fields:

Field
Example Input

AI Name

Nova

Description

Friendly and professional support assistant (optional)

Prompt

Example prompt of Nyx Support Channel below:

Temperature

0.7 (For consistent and reliable answers)

Feature Flags

RememberUserProfile: true, WebSearch: false

  1. Click Save Changes.

  1. Click Save All Channel Settings to apply to your server.


✅ Example Interaction in #support

User:

How do I enable memory on Nyx?

Nyx (Nova):

To enable memory, use the command /flags RememberUserData True. This allows me to remember profile info like your name or preferences. You can manage this at any time.


🧠 Pro Tips

  • Use a low temperature (0.5–0.8) for support bots to avoid randomness.

  • Keep the prompt formal, direct, and helpful.

  • You can create multiple support-style channels with different tones (e.g., “Technical Support”, “Billing Help”)


Exmple Prompt For Nyx Support Channel


🧠 Required Permissions

The AI module requires specific channel-level permissions to ensure message handling and response functionalities.

  • Administration (Optional but Recommended): If this is enabled, the bot will inherit all necessary permissions without individual assignment.

If Administration is not enabled, enable the following per-channel permissions:

  • Send Messages (Required)

  • Read Message History (Required)

  • View Channel (Required)

  • Embed Links (Required)

  • Use External Stickers (Required)

  • Use External Emojis (Required)

  • Add Reactions (Required)

  • Attach Files (Required)

You can use command /diagnose to check which feature/module is eligible to use in your server

Last updated